• Finance And Business 21.09.2018 Comments Off on Direccion Estrategica Comunicacion Directions Communication PDF 11b8990e9

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    by Alfonso Sanchez-tabernero : Direccion estrategica de empresas de comunicacion/ Stategic Directions of Communication Business (Signo E Imagen / Sign and Image) (Spanish Edition)

    ISBN : #8437618398 | Date : 2005-06-30

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  • Finance And Business 20.09.2018 Comments Off on Network Smart Open Information Organisation PDF Efabc095f

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    Network, Smart and Open: Three Keywords for Information Systems Innovation (Lecture Notes in Information Systems and Organisation) PDF




    : Network, Smart and Open: Three Keywords for Information Systems Innovation (Lecture Notes in Information Systems and Organisation)

    ISBN : #3319626353 | Date : 2018-01-05

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    PDF-e61c8 | This book presents a collection of original research papers addressing the relationship between information systems (IS) and innovation. “Open”, “Smart” and “Network” are three keywords that are currently guiding information systems (IS) innovation, enhancing IS potentialities and their ability to support decision-making processes. The book discusses the relevance of these three new co… Network, Smart and Open: Three Keywords for Information Systems Innovation (Lecture Notes in Information Systems and Organisation)


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    Happy Customers Faster Cash India edition: A guide to effective communication in financial Customer Relationship Management PDF




    by Marcel Wiedenbrugge : Happy Customers Faster Cash India edition: A guide to effective communication in financial Customer Relationship Management

    ISBN : #1514376318 | Date : 2015-06-16

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    by Bob Nicoll : Exceptional Care for Your Valued Client

    ISBN : #1907722246 | Date : 2011-04-29

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    PDF-22e70 | Exceptional Care for Your Valued Client is the second book from Bob Nicoll, creator of the empowering word choice concept: Remember the Ice. As with his first book, Remember the Ice and Other Paradigm Shifts, he has teamed up once again with Bronwyn Emery Ashbaker, an extraordinarily gifted developmental editor. Exceptional Care is about providing just that -Exceptional Care. So Bob sought out LuA… Exceptional Care for Your Valued Client


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  • Finance And Business 15.09.2018 Comments Off on Customer Communications CIM Companions PDF 5e6c8b560

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    by The CIM : Customer Communications (CIM Companions)

    ISBN : #0902130978 | Date : 2002-07-29

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    PDF-bbc07 | … Customer Communications (CIM Companions)


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  • Finance And Business 14.09.2018 Comments Off on Designing Best Center Business Books PDF 22aaaa6c5

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    by Brendan B. Read : Designing the Best Call Center for Your Business (CMP Books)

    ISBN : #1578200636 | Date : 2000-12-29

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    PDF-97f24 | Title out of print. See: Designing the Best Call Center for Your Business, 2nd Edition ;… Designing the Best Call Center for Your Business (CMP Books)


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  • Finance And Business 13.09.2018 Comments Off on Talent Relationship Management Competitive Professionals PDF 5229611eb

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    Talent Relationship Management: Competitive Recruiting Strategies in Times of Talent Shortage (Management for Professionals) PDF




    by Armin Trost : Talent Relationship Management: Competitive Recruiting Strategies in Times of Talent Shortage (Management for Professionals)

    ISBN : #3642545564 | Date : 2014-04-30

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    PDF-57d0b | In times of growing talent shortage, companies have to find new ways to fill their strategic positions from the outside. This book presents useful and competitive solutions for hiring talented and motivated employees. The author presents four concrete fields of action to achieve this and provides the reader with definitions of strategically relevant key and bottleneck functions. The book emphasiz… Talent Relationship Management: Competitive Recruiting Strategies in Times of Talent Shortage (Management for Professionals)


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  • Finance And Business 12.09.2018 Comments Off on Customer Centric Marketing Relationships Advocates Influence PDF D1c2aca4d

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    Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers PDF




    by Aldo Cundari : Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers

    ISBN : #1119092892 | Date : 2015-05-04

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    PDF-73b12 | The practical, expert guide to reaching the new consumer Customer-Centric Marketing is a comprehensive game plan on succeeding in the new marketing landscape by focusing on the customer. Written by one of Canada’s top communications pioneers, this book examines the complex forces influencing the rise of empowered and demanding customers and outlines a framework that helps marketers exploit these f… Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers


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  • Finance And Business 11.09.2018 Comments Off on Loyal Life Unhappy Customers Seconds PDF F42e6202d

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    Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less PDF




    by John Tschohl : Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less

    ISBN : #0963626884 | Date : 2005-09-01

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    PDF-a48b6 | Loyal for Life is the service recovery bible. It teaches you how to take unhappy customers from hell to heaven in 60 seconds or less. Every company, –no matter how excellent their products or employees, –occasionally makes a mistake. How those companies and their employees respond to those mistakes is what separates successful costumer service driven organizations from the rest of the pack. Lo… Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less


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  • Finance And Business 09.09.2018 Comments Off on Brand Hate Navigating Consumer Negativity PDF 49075ffec

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    Brand Hate: Navigating Consumer Negativity in the Digital World PDF




    by S. Umit Kucuk : Brand Hate: Navigating Consumer Negativity in the Digital World

    ISBN : #3319415182 | Date : 2016-09-16

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    PDF-50bf6 | This book focuses on the concept of “brand hate” and consumer negativity in today’s digital markets. It explores the emotional detachment consumers generate against valued brands and how negative experiences affect their and other consumers’ loyalty. In today’s world, it is almost impossible not to run into hateful language about companies and their brands in digital consumption spaces. Cons… Brand Hate: Navigating Consumer Negativity in the Digital World


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  • Finance And Business 08.09.2018 Comments Off on Customer Rules Essential Delivering Sensational PDF Ab35fb753

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    The Customer Rules: The 39 Essential Rules for Delivering Sensational Service PDF




    by Lee Cockerell : The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

    ISBN : #0770435602 | Date : 2013

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    PDF-e41ea | The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business–any business–depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality in… The Customer Rules: The 39 Essential Rules for Delivering Sensational Service


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  • Finance And Business 08.09.2018 Comments Off on International Conference Knowledge Management Organizations PDF 2e2a29e09

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    : The 8th International Conference on Knowledge Management in Organizations: Social and Big Data Computing for Knowledge Management (Springer Proceedings in Complexity)

    ISBN : #9402407081 | Date : 2016-10-14

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    PDF-45193 | The proceedings from the  eighth KMO conference represent the findings of this international meeting which brought together researchers and developers from industry and the academic world to report on the latest scientific and technical advances on knowledge management in organizations. This conference provided an international forum for authors to present and discuss research focused on the role… The 8th International Conference on Knowledge Management in Organizations: Social and Big Data Computing for Knowledge Management (Springer Proceedings in Complexity)


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    Client/Server-Technologie in der Unternehmenspraxis: Vision und Realität der Informationsverarbeitung im restrukturierten Unternehmen (German Edition) PDF




    by Albert Karer : Client/Server-Technologie in der Unternehmenspraxis: Vision und Realität der Informationsverarbeitung im restrukturierten Unternehmen (German Edition)

    ISBN : #3642850332 | Date : 2012-03-01

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  • Finance And Business 07.09.2018 Comments Off on Beyond Hello Jeannie Davis PDF 42d51d907

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  • Finance And Business 05.09.2018 Comments Off on Informatik Praxis Aspekte Industriellen Nutzanwendung PDF 0b428ac21

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    ISBN : #3642933378 | Date : 2012-07-31

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